i have a long reach wiperblade type scraper which does not scratch the panels,a few wipes and the difference is immediate. however about 3pm the temp dropped and ice formed on the surface of the panels,so i had to leave it be.
the quicker the snow is removed the quicker it goes onto full output.im not looking forward to this freeze, the last time we had a deep freeze,(12 below) the batteries refused to take or give the charge for 3 days, thankfully i found out from navitron that all would be well when the thaw arrived and so it was,everything returned to normal.
biff
Sounds like you need to Heat the pack Biff...
Do you have Central Heating? & can you get access close bye?
I've just been installing UFH here in Crete (Sorry was 20C today) careful purchasing would give you enough elbow's, plastic pipe, insulation & a thermostatic valve to cure this problem in the future...
Steve.