I was surprised that there was no sign of the insulation in or around the hole left.
I had a redundant washing machine waste hole that was plugged with a capped piece of plastic pipe. It was a simple matter to pull out the piece and check for insulation, which was insufficient.
When they came back, the operator said his machine back pressure sensor failed two jobs later.
They drilled more holes and blew in more fill, but I still have my doubts.
It was the Mann group whose operators were on piece work; many now retrained for Solar, but the results of that are more-visible.