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Author Topic: How much does installation cost?  (Read 9677 times)
bohnanza
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« Reply #15 on: March 30, 2009, 10:17:09 PM »

All I wanted was a rough price. I have now got one, ie three grand ish.

The thing I find interesting is how defensive people have become about the cost of installation. No one in the thread was going on about it costing too much. I certainly didn't. Yet people suddenly felt the need to justify their position.

If I hadn't asked the question and got a rough idea of the cost involved I would have had to get some people round to have a look. If the quotes had been more than I was willing to pay then I would have wasted their time and money in getting them round to my house to have a look, and neither will other people thinking of getting panels installed. Now I know the rough, approximate, give or take a few hundred, ball park figure, assuming nothing goes wrong, I can call for quotes when I am ready to go ahead. The going ahead will not be before the need to obtain planning permission for solar panels has been removed.
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martin
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« Reply #16 on: March 30, 2009, 10:30:22 PM »

As I said, I was on a hiding to nothing - to give too low a price gives all the installers the 'ump, to give one that's perceived as too high risks putting off the potential punter - and as several people mentioned, you can have two ostensibly identical houses in the same terrace that have sufficiently different plumbing and other differing requirements
(working round a loft conversion for instance), so that the end price could differ wildly - hence the need for a site visit.
As for planning consent - is this a Scots thing? - down here it's a case of "permitted development" Cool
As a matter of comparison, a certain TV-advertised company (yes that one!) will cheerfully quote £17,500 for a similar install, using inferior flat-plates........... Lips Sealed
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kristen
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« Reply #17 on: March 31, 2009, 09:41:41 AM »

"If I hadn't asked the question and got a rough idea of the cost involved I would have had to get some people round to have a look. If the quotes had been more than I was willing to pay then I would have wasted their time and money in getting them round to my house to have a look, and neither will other people thinking of getting panels installed. Now I know the rough, approximate, give or take a few hundred, ball park figure, assuming nothing goes wrong, I can call for quotes when I am ready to go ahead. The going ahead will not be before the need to obtain planning permission for solar panels has been removed."

Absolutely agree.

By way of an analogy:

I'd like to have people like Green Thumb come and convert my mediocre-lawn into something smart looking.  Apparently they all have magic chemicals, not available to Joe Public, which last a while and do a fine job, and they make 3 visits a year to achieve this. I'm comfortable with the idea (having added my own pinch of salt to their marketing waffle).

But not a single one advertises a ball park figure per Sq.M. but they all offer "free site inspection and quote", which I read to mean hours of my time wasted trying to get them OFF site when they turn on their hard sell.

And I have NO idea if I can afford the job (or possibly that the cost will be chicken feed, to me relatively, and I'll wish to heck I had done it years ago ...)

Example figures, with details of complexity of installation, would be a huge help. I don't suppose the installers want to waste time trotting round to people who then find that they absolutely cannot afford even the "if no complications" price.

Can't see it does any harm to keep the installers "honest" either (well, to help save naive buyers from the TV-advertisers usury prices)
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bohnanza
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« Reply #18 on: March 31, 2009, 11:24:53 AM »

As for planning consent - is this a Scots thing? - down here it's a case of "permitted development" Cool

Yes. The Scottish Government had a consultation period last spring about getting rid of the need for planning permission. They haven't reported on the outcome yet. Their aim was to remove the need for it everywhere except conservation areas.
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itsnewtome
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« Reply #19 on: March 31, 2009, 06:50:58 PM »


Another potential problem with quoting is the fact that you are suupplying all the materials- at least all the main parts. If there is any kind of trouble who is responsible?
Is it you for supplying sub-standard parts or the installer who has installed/adjusted it wrong?
This could lead to lengthy debates with no solution. At least if the installer supplies and fits then any probs lay firmly at his door.
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desperate
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« Reply #20 on: April 01, 2009, 09:30:40 PM »

Kristen
I kind of agree with what you say, but dont you think it is worth a couple of hours of your time to get to know any contractor you are thinking of doing business with, I also think it is time well spent to get a feel for the customers ideas and plans, (if any). bohnanza now has the idea that his installation is going to be 3k plus or minus a few hundred quid, what happens if it turns out to be 5k is he going to think he is being ripped off or would he accept that there is more work needed than first thought, in which case what is the point of a ball park?

No decent tradesperson would resent the time wasted in non productive site visits, we,re never going to convert 100% of our leads into contracts, but it should be regarded as getting your name "out there" anyway, and who knows it may lead to a job at a later date. I do agree that the hard sell is very tedious, but if you really dont like the approach, you have nothing to lose by telling them to sling their hook.

Doing business with strangers is always a bit difficult, but as usual I think the key is communication, and a sensible share of trust.

all the best,

Desperate
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kristen
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« Reply #21 on: April 02, 2009, 11:17:16 AM »

"dont you think it is worth a couple of hours of your time to get to know any contractor you are thinking of doing business with"

Definitely, but I think that's a different issue.  If my budget is, say, £1K and the minimum quote I'm going to get is, say, £10K, it would be better that we both saved each other the effort.

Conversely, speaking for myself, if the job is > £10K I would pay one, or several if necessary, people a "consultancy fee" to come out and give advice - rather than them giving that advice as part of a markup on the job - I would do this more particularly with pioneering things, such as green-tech, because there are lots of opinions, different experiences, and knowledge is not yet universal

"if you really dont like the approach, you have nothing to lose by telling them to sling their hook"

In my experience getting them to sling their hook is not as easy as you imply, and once I discover that I'm confronted with a "Hard sell" I resent the fact that they are in my house, possibly holding a grudge, possibly casing-the-joint, and so on. Thus I choose to avoid that scenario.

A local builder / trades-person, would probably come via word of mouth, so I would be more comfortable with them.  All the "green lawn" people (in my earlier example) I've seen are national adverts, I don't know of any friends using them, and thus have no recommended suppliers. I'm completely turned off calling any of them to come and "just quote" because I suspect I'll waste time doing the "hard sell" (and quite possibly their cost is completely different to my budget) so none of them have had the opportunity for my business.

If I was not on this forum, and just "Joe Public", I'm not sure what my view would be on Green-Tech trades; I don't have any friends who have installed anything, that I know of, who could give me a recommendation, I expect I would be doing the same as the "Green lawn" project - nothing!.

Actually ... I do have a view now that I remember it, sorry but it was a while ago and I had forgotten.

I got a cold-call from a national-name at just the time I was first thinking about it and I had them round, then their site survey and engineering people, probably 6 hours on site in total, and it took a long time to then get rid of them completely. They told me I could have everything I wanted for £5K, there is no way, with what I know now, that that would have made any useful contribution to DHW + CH, in my specific case, so they were incompetent and would have been useless had I have given them my business.

Here's a link to what was probably my first post on this forum: http://www.navitron.org.uk/forum/index.php/topic,1302.msg8853.html#msg8853

So I think qualified* ball park figures are useful

* for example I think something like this would be helpful:

"Tank type A, roof accessible and no more than B metres from tank = £2,000 - £3,000
Tank type B, roof accessible and more than B metres from tank = £3,000 - £5,000
Replace existing Tank type A with Thermal Store type C generally add £1,000 - £1,500
Moderately poor roof access add £1,000

If you are on Housing benefit, age > 65, ... then you are likely to qualify for a grant of £DDD

Likely savings are between £150 and £250 p.a. - 2 occupants towards the lower end, 4 or more towards the upper end"

Then anyone with a budget of only £1,000 will not waste their and your time, similarly anyone who thought it was going to cost £10,000, and that they couldn't afford, it can phone you straight away!
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bohnanza
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« Reply #22 on: April 02, 2009, 11:07:31 PM »

As some installers have said they pay VAT and tax, then how difficult is it to look at your accounts and work out the minimum you have ever charged, the maximum and the average? My bet is 50% of all installations an installer does falls within a range of a few hundred quid. The people who are put off getting panels because they don't know roughly how much it will cost will never make themselves known to you. They will sit in silence not going for panels because no installer seems to be open and honest enough to at least give pricing hints. The lack of pricing information, even incredibly rough vague figures with loads of disclaimers, doesn't instill any confidence. It is a bit like taking your car to a garage dreading the bloke saying "Oooooh, this'll cost you Guv".
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Justme
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« Reply #23 on: April 03, 2009, 01:06:53 PM »

I think the window sellers of old have messed it up for all sellers today. Basicaly no one wants a sales man in the house as they can be hard to shift, give a huge price then offer a discount / hard sell & then a much lower price if you say your other quotes are much lower (we were quoted £17k for windows & doors & later offered them for £3k via same company, they did not get the work). I will not deal with some one that tries to "top up" the price cos they think I can afford it (which I cant). Before I get a quote I do as the OP has & seek opinions as to ball park numbers.

On a similar theme I dont shop in shops that dont have the price clearly marked on them.


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desperate
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« Reply #24 on: April 03, 2009, 08:05:05 PM »

Well I seem to be missing out on an opportunity by not giving potential customers a ball park, Ill try it in the future and see whay happens if I have to radically alter it. I cant agree that 50% of installations fall within a few hundred quid, most jobs are vastly different even when they look similar at first. Tell you what, next time you decorate a room at your house, before you start, estimate how many hours you think it will take, and let us know how far out your are or arn,t (be honest), It aint easy at a new customers house I tell ya.

TTFN

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solar living
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« Reply #25 on: April 07, 2009, 08:50:10 PM »

When i started installing solar i took the step...and put an approx price on my adverts and website. I also had this price on my old van (havent had new one written yet).
Being in the bournemouth area, which seems to be the capital for expensive ripp off national companies, i wanted to show that solar can be affordable.

This has helped me and gone against me!

Like martin has said, there are many variables and some punters just dont understand this.
So when there price is a £1000 more, they think you are taking the p**s, not that access is a nightmare, the cylinder is a pig to get to etc.

But i have had customers come to me, knowing that i am upfront about my prices and that they already know this magic "ball park figure"
I have had more good feedback from doing it this way than bad, so will continue.

As far as deposits, i never used to ask for one. Until a few years ago when my cashflow got in such a mess. I never liked asking for money upfront, but had to or go under.....i always try to cover the cost of the materials now as a deposit.

In all of my building career i have tried to charge a fair price for my work. In all this has kept me in work for many years without any adverts (I only advertise for my solar company)
But i have found there are more punters out there who think they know how much a job should cost!
Thanks to the likes of ...screwfix etc and the many DIY F*** it up for a tenner tv shows!
All you can do is give them a fair price and then offer to put the job right when they have messed it up!

I started my building career in the flat roofing trade...many years ago!
My old boss once had a potential customer ask him how come his roof was going to cost lets say £1000, when wickes had felt that would only cost £200 to do the job!
He said the other £800 you are paying is for my 20 years of experience, which will mean the £200 of felt laid by him will not leak and last for the next 20 years!
Also like martin said ...it covers the van, insurance, etc, etc.....

Anyway....rambling now!

Ball park figure £3000...is average

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martin W
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« Reply #26 on: June 07, 2009, 03:33:39 AM »

I think that what others have said is pretty fair about ball park figures.

I would expect a fairly standard 20 tube system installed with say 170 litre vented cylinder to cost around £3000. with a 30-40 tube system costing towards the £4000 mark. Price could be up or down £200-£400 depending on install situation.

So ball park figures for solar install is around £3000-£4500 depending on circumstances and nothing too exotic.

Now as Kristen stated, if I only had a buget of £2000 and actually had no idea how much a solar install would cost I would at least want to know a rough ball park figure. £3k plus would break my bank and I could tell said installer OK lets not waste our time - I can't aford that much.

Mind you using the ball park figures to select the installer is a diaster waiting to happen. Get competative quotes of like for like with agreement on exactly what the installer will do. Someone that fittes flat plates which are bedded into your roof are not the same as someone who puts them on the roof (maybe not the best example, but you get my jist).

Puts the £7000 plus quote from large national into perpective (mind they will have higher overheads).
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StBarnabas
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« Reply #27 on: June 07, 2009, 08:42:50 AM »

Hi all

my own system a 40 tube with new Navitron tank and an ASHP system plus a high pressure  pump cost £6k, (£4k for the solar and £2k for the ASHP). It took about 100 man hours to install - 3 people for three very long days. There was a problem with the ASHP about 6 months later and I was very happy with their after care support. Definitely worth it and I would strongly recommend AE Solar.     

Sadly my experience of PV quotes is less successful. See my PV DIY thread. I am a chartered electrical engineer so possibly I am not Joe Public but all the PV quotes seemed to be thousands more than could be justified.

Sean
   
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dhaslam
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« Reply #28 on: June 07, 2009, 10:47:58 AM »

My system was installed for about 1300 euro plus VAT and the quote was site unseen,  but then it was a new build and a bungalow.   There were a few extras for a  pieces missing from one of the panels and some fittings that I hadn't bought.    There are two 30 tube collectors and it took two people two full days.   The cylinder was already installed.    The scaffolding had to be erected twice because it took time to obtain the missing part. 
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StBarnabas
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« Reply #29 on: June 07, 2009, 10:56:10 AM »

DH
sounds very cheap - good to hear as when I am back home my friends tend to moan about how much more expensive building is in Ireland as compared to the UK. Of course nothing in StBC is ever cheap (apart from possibly the PV System) Old buildings tend to be more complicated!

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Gestis Censere. 40x47mm DHW with TDC3. 3kW ASHP, 9kW GSHP, 3kW Navitron PV with Platinum 3100S GTI, 6.5kW WBS, 5 chickens. FMY 2009.
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