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Author Topic: Meter going backwards. No one seems to care  (Read 10550 times)
Ivan
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« on: April 18, 2012, 12:59:48 AM »

A couple of relatives have reasonable size PV systems. Their meters are merrily going backwards every time it is sunny. The DNO was notified at time of installation, that their meters spin backwards, but so far has done nothing. However, it's not the DNO that is losing money, it's the power companies. What obligations does a consumer have, to notify, and to whom? It might be embarrasing if the meter reading was lower than last quarter....and then what?
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Stuart
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« Reply #1 on: April 18, 2012, 07:35:43 AM »

is it not cheaper for them to loose there metered KWH than pay your relatives a FIT?
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« Reply #2 on: April 18, 2012, 07:43:14 AM »

A couple of relatives have reasonable size PV systems. Their meters are merrily going backwards every time it is sunny. The DNO was notified at time of installation, that their meters spin backwards, but so far has done nothing. However, it's not the DNO that is losing money, it's the power companies. What obligations does a consumer have, to notify, and to whom? It might be embarrasing if the meter reading was lower than last quarter....and then what?

I think they should notify their energy supplier, and note name/date/time. Other than that, there is little more they can do. I'd like to think that any reasonable company wouldn't back bill more than 12 months, but I'm an optimist.

Could Greedy Leccy PLC come back in 10 years time, estimate export at 2,000units pa, and then bill for 20,000 units? Sounds unlikely, but worth protecting oneself if the 12 month back billing rule (accepted practice?) can be used.

Mart.
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regen
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« Reply #3 on: April 18, 2012, 08:10:13 AM »

This has little or nothng to do with the DNO. Their contract for supply is with their electricity company. They should inform said company in writing - i used email to my Fit provider, who is also my electricty provider, to an email which they take upto 28 days to reply to. I followed this up with another email some 6 months later. My meter ran backwards for a few days short of a year before they got round to changing it saving me around 250. They made no attempt to recoup this money.

Regen
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Richard Owen
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« Reply #4 on: April 18, 2012, 08:49:50 AM »

When I filled my FiT form in for Good Energy there was a box to tick if the meter ran backwards. It had an italicised sentence underneath that said something like:

If you notice that your meter is running backwards you are to inform us.

I'm sure the nPower forms I've helped fill in have a similar thing.
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« Reply #5 on: April 18, 2012, 09:13:09 AM »

coming up to twelve months of backspinning for mine .informed on fit and verbally when my small bill was questioned (note put on acc) . same supplier . leccy bill dd ajusted to  5 a month . i have since added 1.25 kw.....  consumer meter is now 200 kwh lower than feb reading very tempted to change supplier and use last reading + as final bill  Tongue

mike
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brackwell
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« Reply #6 on: April 18, 2012, 09:29:34 AM »

Who is loosing out ?

Well not the DNO (they know of the problem and they have the type and serial no of your meter from the FIT application)   They presumably pay for meter changes but not your payments.

Well not the elec supplier because that is just an accounting exercise i guess - ie we have sold x electricity so we have bought x electricity    and therefore non sold equals non bought.

So it must be the power co. but the cost of the electricity to them must be so small that it would not pay for the costs to put right.

There are no financial ramifications for the consumers as the other side are the trade experts and they already have the information.

Ken
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merkland
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« Reply #7 on: April 18, 2012, 10:24:47 AM »

Some weeks back we received a notification from Scottish Power that they were coming to change our meter as "it had reached the end of its planned life". I thought that this was a little strange as it did not seem very long since we had the meter fitted to replace the old style one which had multiple clock like faces. I then went to have a look at the meter( nice sunny day ) to discover it was merrily turning backwards, I had not considered that this could be happening because our meter had been changed for the newer digital type. Aha! I thought, Scottish Power are on the ball as they know I have PV.
The day came when the man came to change the meter,he had a good look at the existing set up then said "I can't change the meter because the replacement meters I have got would go backwards as well and I would get into trouble for fitting one the same"."I will have to get a special meter that will not go backwards and Scottish Power will notify you of a new fitting date". That was a fortnight ago and we have heard nothing further from Scottish Power - one thing is certain, I will not be reminding them!
An interesting remark the meter man made (and perhaps should not have) was " I don't know why they bother to change the meters going backwards as the company does not lose anything, and it balances out over a period". I should mention that Scottish Power is our supplier and DNO.

merkland.
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JohnS
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« Reply #8 on: April 18, 2012, 12:22:50 PM »

A couple of relatives have reasonable size PV systems. Their meters are merrily going backwards every time it is sunny. The DNO was notified at time of installation, that their meters spin backwards, but so far has done nothing. However, it's not the DNO that is losing money, it's the power companies. What obligations does a consumer have, to notify, and to whom? It might be embarrasing if the meter reading was lower than last quarter....and then what?

If I remember correctly there are two notifications at the time of installation.  Customer to FIT provider (usually electricity supplier) and installer to DNO.  The customer would not normally be in contact with the DNO.
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skyewright
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« Reply #9 on: April 18, 2012, 06:06:13 PM »

is it not cheaper for them to loose there metered KWH than pay your relatives a FIT?
It's not an either/or situation...

The FIT is paid on readings from the Total Generation Meter. What happens at the supply meter is a separate matter.
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« Reply #10 on: June 05, 2013, 10:29:44 AM »

So, since the sun finally came out, and since I added in another .8kW of panels, my system is generating rather nicely.  However, even with the ImmerSUN and a 210 litre hot water tank, I'm still exporting quite a lot during the day.  My meter is spinning backwards and is 30kWh lower than it was 3 days ago.

My Feed in Payments are with a different utility (British Gas) to my consumption supplier (Scottish Power) or my DNO (UK Power Networks), but I'm figuring I should tell my consumption supplier sooner rather than later?  Do I just drop them a phone call, or email? Or do I wait until I submit the next meter reading in August and see if they notice? I'm assuming by then it'll be significantly lower!
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Ivan
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« Reply #11 on: June 05, 2013, 12:30:39 PM »

I would notify them in writing - preferably fax or email, so that there's no dispute if they claim you haven't notified them at a later date.
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dan_b
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« Reply #12 on: June 05, 2013, 12:53:21 PM »

Yes I think I will - then at least it's in their court to not do anything about...
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dan_b
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« Reply #13 on: June 05, 2013, 03:28:40 PM »

Done - emailed them through their website so the enquiry is logged with them. Ball in their court now.
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« Reply #14 on: June 13, 2013, 04:01:58 PM »

Well that was unexpected. Scottish Power have got back to me and want to urgently arrange a time for an engineer to fit a new meter so that they can "bill me correctly".  Sad
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