navitron
 
Renewable Energy and Sustainability Forum
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Anyone wishing to register as a new member on the forum is strongly recommended to use a "proper" email address - following recent spam/hack attempts on the forum, all security is set to "high", and "disposable" email addresses like Gmail, Yahoo and Hotmail tend to be viewed with suspicion, and the application rejected if there is any doubt whatsoever
 
Recent Articles: Navitron Partners With Solax to Help Create A More Sustainable Future | Navitron Calls for Increased Carbon Footprint Reduction In Light of Earth Overshoot Day | A plea from The David School - Issue 18
   Home   Help Search Login Register  
Pages: 1 ... 7 8 9 10 [11]   Go Down
  Print  
Author Topic: SSE New FiT Regime - anyone heard anything??  (Read 64582 times)
Iain
Hero Member
*****
Offline Offline

Posts: 1605


« Reply #150 on: February 23, 2017, 09:10:11 PM »

Hi

The improvement has continued

14th Feb Reading Phoned in
16th Feb Money in bank
17th Feb Statement arrived in post

At last

Iain
Logged

1.98kWp PV (11 x Sharp 180 and SB 2.5)
20 x 65mm Thermal and 180ltr unvented
Powervault 4Kw
9000ltr rainwater storage   Plymouth
http://www.bdpv.com/fiche_utilisateur_en.php?util=iain
http://www.sunnyportal.com/Templates/PublicPageOverview.aspx?plant=cba8d47f-bf09-4533-a105-4303b353f20f&splang=
linesrg
Hero Member
*****
Offline Offline

Posts: 792



WWW
« Reply #151 on: January 16, 2018, 03:15:24 PM »

Good Afternoon All,

SSE just can't help themselves. Got back into the house from Aberdeen yesterday and there was an envelope from SSE with a FIT's statement. In the great tradition of being able to snatch defeat from the jaws of victory (something SSE have been very good at since 2009 in my experience) it was a cock-up.

I phoned them up where somebody explained that they had already realised their foul-up and a further statement was on its way. The statement I had was for a mere 11.73. Checking my bank today I see another 80.16 has now found its way into my account. The positive is that its taken 16 days since I submitted my readings which in fairness they only wanted on the 8th.

That still makes only one payment since 2009 that hasn't needed some end user intervention.

Changing topic slightly it is this level of performance from such as BT that has me now experimenting with mobile broadband internet (like what this message is being sent by).

Regards

Richard
Logged

16 BP380 on a Lorentz ETATRACK1000/SB1700, 16 Chinese 80W/SB1700, 16 BP380/SMA SB1700. CTC GSi12 + Ecosol + Flowbox 8010e/Gledhill ASL0085 EHS/3 Navitron 4720AL solar ET panels and Immersun T1060/ T1070/ T1090. 7 Tianwei 235W/ Aurora PVI 3.6kW/ Growatt SP2000 c/w 5kWhr battery and a Renault Zoe
Westie
Sr. Member
****
Offline Offline

Posts: 474


« Reply #152 on: August 27, 2018, 12:30:11 PM »

Having become used to 14 days to payment over the last couple of years SSE are now late paying FiTs submitted early July 2018, anyone else have the same problem?  We've had the statement which is correct but no cheque?

Logged

4kwp south facing array  SMA 4000TL grid connected.  2x30tube Navitron solar thermal panels (east/west). Arada 5kw S/C WBS. 25000Ltr underground rain water tank. KTM E-Bike  Cool
marshman
Hero Member
*****
Offline Offline

Posts: 833


WWW
« Reply #153 on: August 27, 2018, 01:59:55 PM »

Having become used to 14 days to payment over the last couple of years SSE are now late paying FiTs submitted early July 2018, anyone else have the same problem?  We've had the statement which is correct but no cheque?



Not had any trouble for the last 2 years, payment into my bank in 6 to 21 days. Only had 1 issue with the last payment submitted early June online. It apparently "got lost in the system" even though I got an automated response. I got a 0 statement so called them. They apologised, gave me the standard spiel that it would be paid within the quarter, but new correct statement and payment in the bank within 17 days of original submission. So in short not noticed any delays - just coming up to next reading time 1st week of September, so we will see.

One thing that the person did say was that although they quote "within the quarter", payments less than 1000 usually go straight through within a week or two. Payments over 1000 are "vetted" (my word as I can't remember the exact phrase used) so take longer.

Roger

Logged

3.15kWpk (15xSharp ND210)/SB3000. & 3.675kWpk (15 x Suntech 245WD)/SB4000TL, 10kW GSHP driving Wirsbo underfloor heating from 1200m ground loops. 10' x 7' solar wall (experimental). Clearview 650 Wood Burning Stove. MHRV - diy retrofit. Triple glazing.
Iain
Hero Member
*****
Offline Offline

Posts: 1605


« Reply #154 on: August 27, 2018, 02:00:09 PM »

Hi
Our august payment.
Sent in readings 1 week early.
Received a statement with 0 kWh - 0

Phoned up and was told the readings weren't in time. I explained they were a week early via their web page,and they then said that they,(SSE) had not put the readings in, in time.
They said they are having delays because of the high number of people had high readings and had to get them authorised. I wonder why they are high, could it to be with all the sun we have had???

So still waiting.

Iain
« Last Edit: August 28, 2018, 03:08:32 PM by Iain » Logged

1.98kWp PV (11 x Sharp 180 and SB 2.5)
20 x 65mm Thermal and 180ltr unvented
Powervault 4Kw
9000ltr rainwater storage   Plymouth
http://www.bdpv.com/fiche_utilisateur_en.php?util=iain
http://www.sunnyportal.com/Templates/PublicPageOverview.aspx?plant=cba8d47f-bf09-4533-a105-4303b353f20f&splang=
Antman
Global Moderator
Hero Member
*****
Offline Offline

Posts: 1935


WWW
« Reply #155 on: August 27, 2018, 08:04:48 PM »

They seem to have been all over the place in the last year or so. I had thought they had it sorted but not so.

My 24/07/17 reading was re-submitted via fits@sse on 22/08/17 as nothing heard and then verbally by phone on 31/08/17 as still no email confirmation.
My 20/01/18 reading was paid (via BACS) on 25/01/18 - only 5 days later!
My latest 20/07/18 reading (via website) was paid on 20/08/18 - one month later. Go figure  Huh

Why, when the SSE Utility bill can be processed within 3 days, cannot they use the same system to run the PV payments? OK may need an extra day or two because of extra checks but even that should be simple (PV system capacity is known so therefore they can predict the maximum  limit on reading to prevent fraud).
Antman
Logged

20 x 47mm, 172 l cylinder, Heat Dump, 15 x Sanyo HIT-H250E, SB4000TL,  Nestor Martin IQ13 WBS
DIY Solar System Support at http://www.handyantman.co.uk/antman.html
All support is voluntary and free of charge. I'm not employed by Navitron so responses may not be same-day
linesrg
Hero Member
*****
Offline Offline

Posts: 792



WWW
« Reply #156 on: August 27, 2018, 10:08:18 PM »

Good Evening All,

As I posted previously, speaking strictly for my own property, their record stands at just the one correct payment in line with their own T&C's since 2009 - I simply don't understand how they can continue to get it wrong so often.

Regards

Richard

Logged

16 BP380 on a Lorentz ETATRACK1000/SB1700, 16 Chinese 80W/SB1700, 16 BP380/SMA SB1700. CTC GSi12 + Ecosol + Flowbox 8010e/Gledhill ASL0085 EHS/3 Navitron 4720AL solar ET panels and Immersun T1060/ T1070/ T1090. 7 Tianwei 235W/ Aurora PVI 3.6kW/ Growatt SP2000 c/w 5kWhr battery and a Renault Zoe
sam_cat
Full Member
***
Offline Offline

Posts: 121



« Reply #157 on: August 28, 2018, 07:39:02 AM »

As above, they consistently get it wrong and need to be told how to calculate it/get the figures wrong (even though they are typed into an online form and apparently human hand does not touch them - I am convinced someone retypes based on what you enter into the form).

And also as above, they want to come and inspect the install and wont pay a penny more until this is done as the figures for the summer are higher than they expected. Soonest they can visit, December. :/

Useless!
Logged
Westie
Sr. Member
****
Offline Offline

Posts: 474


« Reply #158 on: August 28, 2018, 09:00:51 AM »

I think the explanation they gave to Iian seems feasible, re many peeps going over the 1000 threshold. This was our first ever quarter to breech that , the previous summer high was just below it in summer 2014.  I guess I'll have to put it down the SSE failing to react to climate change and of FiTs indexation!



Logged

4kwp south facing array  SMA 4000TL grid connected.  2x30tube Navitron solar thermal panels (east/west). Arada 5kw S/C WBS. 25000Ltr underground rain water tank. KTM E-Bike  Cool
offthegridandy
Hero Member
*****
Offline Offline

Posts: 863



« Reply #159 on: August 28, 2018, 07:42:12 PM »

If they can't give you the money they owe you why pay their bill, with hold what they owe you from you next leccy bill.  If they don't like it, tell them to take you to court and explain in front of a magistrate.  Image 2 million people  withholding bill payments from SSE (or who ever) they would soon sit up and take notice me thinks.
Logged

8 KVA Lister TS2 Startamatic Genny
24 Volt 1000amp battery bank
Outback VFX3024
4.6 Kw PV array permanently ground mounted
Outback Flexmax 80
2 X Flexmax 30 PV CC
0.75 Kw wind turbine H Piggot design 2.4 Mtr Dia
12 Mtr lattice Tower.
u/floor heating from oil boiler cross linked to 12 Kw WBS
Westie
Sr. Member
****
Offline Offline

Posts: 474


« Reply #160 on: August 28, 2018, 07:58:31 PM »

Excellent idea Andy, I'd love to have the opportunity to say ' I'll only pay you if you pay me first'  hysteria , sadly I don't pay SSE for my import banghead
Logged

4kwp south facing array  SMA 4000TL grid connected.  2x30tube Navitron solar thermal panels (east/west). Arada 5kw S/C WBS. 25000Ltr underground rain water tank. KTM E-Bike  Cool
Pages: 1 ... 7 8 9 10 [11]   Go Up
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.20 | SMF © 2013, Simple Machines
SMFAds for Free Forums
Simple Audio Video Embedder
Valid XHTML 1.0! Valid CSS!