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Author Topic: Broken solar tube?  (Read 1836 times)
billi
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« Reply #15 on: October 06, 2018, 08:52:20 AM »

There must be a reason that so many nsolar heaters where installed ,  and i agree , why hang on to a company that is not able to replace one tube for  a reasonable price , you own that property  for some future now so ....   i would just replace that tube myself

Billi
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biff
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« Reply #16 on: October 06, 2018, 10:27:04 AM »

I detest this kind of rip off,
                        But there is a problem. The agreement is between the vendor and the Company and legally speaking you cannot really interfere. You can make access easy and keep and eye on it.
  You could,,when it is complete, contact a local radio station and tell them exactly, What it took to fix the array,   How long it took,  And  What it cost.
   It is just one of those very unfair little acts being done by a company that is aware of the situation, Knows the vendor does not want to lose the sale and screws the vendor properly.
  It is entirely up to you as to how you want to proceed but you lose nothing by doing nothing, yet if you interfere, you could find yourself at the wrong end of it, If you fix it yourself and the company arrives to fix it and still bills the vendor. That way, you leave yourself without any guarantee on the repair.
                                    Biff
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Jonzjob
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« Reply #17 on: October 06, 2018, 01:55:32 PM »

As I have said a couple of times, it is the vendor who contacted the install company to come and do the repair. On Monday we will be phoning our solicitor who did the conveyancing and tell him the situation, because we have no intention of being landed with that bill !

If anything else happens with it afterwards then I will be doing the repair myself and I will be watching what is done and SWMBO and I have already been talking about contacting the Rip off Britain bunch, or whatever they call themselves these daze?

I am still mystified at how a thrown tennis ball could break that tube. It is right at the very top. I remember, about 10 years back one of the guys on here was talking about a time when he was kicking a football at his array, just to see what happened. Nothing happened, the tubes were fine..

I will get a photo of it tomorrow when we go back over there.
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biff
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« Reply #18 on: October 06, 2018, 02:40:25 PM »

This is a lot of hullaballoo about nothing,
                            All you have to do is issue your solicitor with the instruction, to make the vendor fix the array as soon as possible. If you contact the company and open correspondence with them, you could find yourself being liable for the bill. They could ask you, in writing, "Do you want us to come and fix the array as soon as possible"   (innocent enough)
      You could answer,,"yes of course hurry hurry "   and then add a load of little bits of info saying that the vendor is going to pay you,, that it is not your responsibility,,That you have nothing to do with the cost of the repairs...  But the bit at the start where you say,,  "Yes of course,, hurry hurry"  can be construed as a written or verbal contract.
   Window salesman and naughty RE installers employ a batteries of legal beagles and you just don,t want to give them the scent of easy money.
  Roger said "Just fix the thing yourself and say nothing"  I recon that is the best advice you got so far.
                     Biff
  I have bought and sold quite a few houses both here and in England. Solicitors,, if they are on the ball,protect their clients from such little hiccups by slapping a financial indemnity on the vendors money, sometimes as much as 10%. It encourages the vendor to right the problems immediately.
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Jonzjob
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« Reply #19 on: October 06, 2018, 03:36:55 PM »

Believe me Biff, after the very frosty reception I had from that firm I will not be talking to them again! We are in no hurry to get it fixed.

Below is the situation of the array and we will wait to hear what the solicitor has to say.

As for a hullabaloo about nothing? It is one tiny flaw in an almost 2 year very stressful double move back from France and we want to get the dammed thing right.


* Screen Shot 2018-10-06 at 15.40.48.png (264.76 KB, 562x378 - viewed 218 times.)
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Antman
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« Reply #20 on: October 07, 2018, 08:06:43 AM »

I reckon that throwing a tennis ball hard enough (at) for a spaniel to break a tube is grounds for animal cruelty  wackoteapot
One tube lost won't make any difference as the array is clearly grossly oversized for hot water and still won't be anywhere near enough for heating in winter. You may find you can reduce the size of the array to get a sensible hot water period without excessive dumping or stagnating.
Antman
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Iain
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« Reply #21 on: October 07, 2018, 08:21:47 AM »

Hi

Quote
.One tube lost won't make any difference as the array is clearly grossly oversized for hot water and still won't be anywhere near enough for heating in winter. You may find you can reduce the size of the array to get a sensible hot water period without excessive dumping or stagnating.

Then you will have loads of spare tubes!

Iain
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Jonzjob
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« Reply #22 on: January 16, 2019, 02:54:46 PM »

I'm glad that I didn't  hold my breath waiting for this 'system check'. I did speak to the bloke who fitted the system, heat store included, and he sounded as if he hadn't a clue?

We have a local guy coming to do a report for us next Monday, so that will be interesting. The only time we can get any water warmer than ambient is when the oil fired boiler is running and that is doubtful as to how warm it is? as for the central heating? It's a toss-up as to which radiators are going to heat up. Some do and some don't and you can take your pick as to which ones it will be? If I ran a book on it then I would win just about every time.

If/when it's sorted I believe that we will be able to get rid of a load of tubes? If that's the case has anyone any idea what the second hand value of 47mm tubes is along with the manifold and frame work, ground fittings?
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knighty
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« Reply #23 on: January 16, 2019, 04:30:07 PM »

maybe it wasn't really a tennis ball but they just said that because it sounds better than 'we were fiddling with it' or pretty much anything else?
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ecogeorge
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« Reply #24 on: January 16, 2019, 05:33:02 PM »

What ever you do , don't let you be talked into ripping them out !!!!!
120 tubes installed is a fantastic heat harvesting opportunity . Yes will be excess in summer but it can be dumped into a pool or cover tubes up.

It may not be correctly installed but its halfway there -speak to the folks here -best free  unbiased advice you'll ever get.
Can you  post a schematic pic of how its plumbed ??
If your plumber  doesn;t want to work with it as a heat source -change your plumber .
And yes change the tube yourself -or i will do it for 649. Dont earn that in a week.!!!
George
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Jonzjob
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« Reply #25 on: January 16, 2019, 06:56:13 PM »

The problem is that we use very little in the way of DHW. The shower is electric, no bath, so all we need it for is washing ourselves, at least once a week or so  faint and washing the dishes, no auto dish washer. That got ditched and something useful put in its place. A wine rack.

The tube was changed by the firm who installed it. They sent one of their electricians who I had to show how to do it. Then he took a few photos, with his phone, and left. That was well before Christmas. The installing firm is up Morcambe way, so nice and handy for Wiltshire?

The guy who is coming to look at the system is a solar specialist, or so we are told. He has a good reputation, so we believe and was recommended to us.  He is going to do a report for us and hopefully be able to sort out the jar of worms that form our 'system'? as for me looking at it and fathoming it out? I have more chance of flying to the moon under my own power.

If you look at the photo further up you will see that the tubes are plomked right across the garden and waste a load of room behind them. They aren't even where the previous owners wanted them! In bright sunlight they almost bling you in the kitchen too. I am a great fan of tubes and installed them very sucessfully to heat our pool in France, but no chance of a pool here. Too much work for a start and not cheap to run either. I looked after our for 13 years.

Sorry George, but you are too late with your offer to change that tube mate  flyingpig flyingpig

Must go and fly paper planes in our anual club competition   Cool Cool
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